Loading...

ABOUT CENTRE

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

WHAT A DIFFERENCE A DAY MAKES.

Read

BMW Upgrade Scheme.

Read

Upgrade Event

Read

BMW i8 Roadster

Read

Impress with the new BMW Shadow Edition

Read

Mike and Jules Peters 130+ mile challenge

Read

NEW Halliwell Jones Films

Read

The BMW X1 is now available on the Motability Scheme

Read

Car of the Year 2016

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Nick Hankey

Head of Business

Dermot Mantle

Retail Sales Manager

James Van Blydenstein

New Car Sales Executive

Kelly Horn

New Car Sales Executive

Lee Jones

New Car Sales Executive

Jack Stanmore

New Car Sales Executive

Tim Williams

Used Car Sales Manager

Gwyn Williams

Used Car Business Manager

Andrew Childs

Used Car Sales Executive

John Rowlands

Used Car Sales Executive

Mike Allen

Used Car Sales Executive

Jeremy Thomas

Used Car Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

It was a simple first service, so I presume this was done correctly, as I don’t have the mechanical know how to check! All I could see was that the car had been washed.

Service

As above comment

Service

Customer service is excellent

Service

It was a nice day out.

Service

They took care of me this time

Service

Staff have been helpful and never had to wait too long, everything has been prepared.

Service

Service and repair done within reasonable time

Service

the quality of workmanship is always the best which is why you would chose them

Service

More than satisfied

Service

Work done on time and to an excellent standard..

Service

It seems to me that the job was done well.

Service

Resolved my issue very quickly and found the best solution for me.

Service

Did the job well

Service

I had a repair done to a mirror. When driving home I noticed the indicator repeater in the mirror wasn't complete as there was a small piece missing off the end. However, it was my fault, because I hadn't notice it was damaged when I rang for a quote

Service

very good over all

Service

Phil in the tyre department is always very helpful

Service

Llandudno Junction BMW are incompetent. Didn't turn up on the correct day.Previous service they wiped contacts from my sat nav.

Service

I was having problems with my car and all the issues were sorted out. The vehicle was given a good check over and any faults found were fixed. I could not ask for anymore.

Service

Was turned away from the garage in the first instance

Service

Excellent service and customer care

Service

No problems with anything

Service

Everything done well!

Service

As per previous comment, everyone was knowledgeable and polite.

Service

Completely satisfied with the service experience, due to the courteous helpful staff at Halliwell Jones North Wales.

Service

staff were great.

Service

Got the job done, as promised, at the cost and time frame specified. Always courteous and helpful.

Service

in for repair of alloys under the warranty taken out when I purchased the car. One alloy was replaced as damage was in fact corrosion. I had to pay the labour for fitting.The other alloy was repaired. Very unhappy with the workmanship, rebooked in.

Service

Polly looked after me from the start and couldn't be faulted.Also thank you to the rest of the team.

Service

Always look after me and my x3 extremely well. 5 star treatment

Service

Service was completed and car was cleaned. Also had a reasonable estimate for some smart repair work on the wheels.

Service

Totally professional and very helpfull

Service

It was only an MOT but everything went smoothly and the valet was appreciated

Service

Easy and quick

Service

As stated hitherto I felt they actually cared about my problem

Service

Service was completed on time and the vehicle had been cleaned as good as new.

Service

Car delivered to them under 12 month BMW used car warranty they arranged for a free courtesy car and although the repair required several new parts and days to finally cure the problem I was kept informed.

Service

Good communication with customer

Service

My car was collected from my home by a representative of Halliway Jones North Wales on the arranged day and time, the service was carried out and my car returned to my home later that afternoon also having been cleaned, perfect.

Service

Bill presented was significantly higher than quoted, although remedied on presentation.

Service

Efficient and friendly staff

Service

All completed on time and the 'chap at the desk' was pleasant

Service

Professional and friendly service in excellent surroundings

Service

Everything was done on time as promised

Service

Always top quality service

Service

good service

Service

Attentive staff, helpful and knowledgeable. Conveyance provided by a member of staff to Llandudno and return.

Service

Quick service, comfortable waiting area.

Service

Always helpful and fully explain any work required. Drop off and pick up service very helpful and appreciated.

Service

This was my third visit to Llandudno to try and resolve the parking sensor fault, I have had the car back for a week and it seems to be cured. On the third attempt the centre sought advise from BMW technical centre, this has seemed to do the trick.

Service

They are ready to help, prepared to answer silly questions. I never leave the premises unhappy. I buy BMW's because of the cars and use Halliwell Jones because I use the same salesman James Van Blydenstein for whom nothing is too much trouble.

Service

Very satisfied.Staff are excellent and ready to help and speak English and Welsh..

Service

Car repaired in a few short days and appears to be ok - thank you.Staff when picking up car were generally unwelcoming and unsympathetic to a new BMW car catching fire and not explaning what had gone wrong.

Service

Again same reason as last time customer facing was great but making sure the oil is off the cars paintwork and wheels before it’s given back to the customer

Service

Good service

Service

Excellent service

Service

Loan car, work done as specified, on time. Car spotless on collection. What’s not to like?!

Service

Fion the service agent did a great job.

Service

Seamless customer experience throughout the process. Not just since I took delivery of the vehicle but ongoing.

Service

Dropped me off in the local town while my car was serviced and then picked me up when it was done. Car returned washed and hovered.

Service

Great staff, very friendly and nothing is too much trouble. Coffee is good too.

Service

I have taken delivery of a number of vehicles over the years and always look forward to the next time. It's a great experience. Thank you also to Daniel Roberts for all his continued help, support and attentiveness. Much appreciated as always.

Sales

Very smooth

Sales

Pleased with all aspect of the purchase.

Sales

Excellent caring salesperson who provided regular clear updates on the sale and helped resolved issues with rotating car seat .

Sales

Purchase was made easy salesman was very helpful and available to answer all questions

Sales

Made to feel welcome by all staff encountered during all visits. Always friendly & approachable. Delivery was flawless & handover excellent.

Sales

The delivery was completed within the allocated time and the date for collection was bettered by 3 days which was great for me.

Sales

Very good

Sales

The whole customer experience was 5 star experience

Sales

Fantastic service, very pleased with Lee, great guy and a credit to BMW

Sales

Friendly and personal service by the sales team together with excellent product knowledge

Sales

Really good service - we were impressed !

Sales

Helpful staff, very knowledgeable about the cars

Sales

Excellent service from andy Roberts

Sales

Completely satisfied because of the faultless service throughout.

Sales

Everything exceeded our expectations

Sales

Service was good

Sales

Delivered on time

Sales

From the dealer principal to the sales executive they make you feel specialand sort a deal that is good for both sides

Sales

Quick and painless, they did what they said they'd do.

Sales

Dealer communication was superb. Quick, responsive, detailed and friendly, with some humor added to make the process go very well. A big differnce to the approach of our local dealer.

Sales

Was made to feel at home! Everything was explained in detail throughout the purchase & delivery.

Sales

Excellent.! this is my 3rd new BMW, no complaints.

Sales

Everything was taken care of for me. Andy Roberts and Dermot Mantle answered all my questions thoroughly and assisted me with every stage of my purchase.

Sales

As above... and they all know me now!

Sales

Customer care by Andy Roberts along with Donna as well as Jonathan Humphreys has been the key factor in purchasing the car.