OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
179 ratings and 67 comments received in the last 90 days.
10 December 2021
Good pre-sales information and updates.
09 December 2021
I was fully aware of everything to determine the sale of my vehicle, my experience was nothing but positive whilst attending the showroom and I was was fully updated throughout the process even when attending to receive my vehicle.
29 November 2021
Everything prepared prior to arrival. I didn't feel I had wasted any time either on the day or making a number of trips during the sales process.
26 November 2021
Very happy
14 November 2021
Great service kept up to date regarding progress of car
14 November 2021
Fast and efficient. Went above and beyond to get it on the day I preferred
02 November 2021
Very knowledgeable staff and very friendly. Kim Daies in particular went above and beyond her duty.
27 October 2021
Could not have asked for any better service..faultless. Each member of the team, Les, Johnathan, John, Daniel and the team behind the scenes were all fabulous making our experience one to remember and to come back to when the time is right.
04 January 2022
The work was completed to an excellent standard.
02 January 2022
Job completed as requiested
31 December 2021
Staff were very helpful
31 December 2021
Technicians are always very thorough when providing a report in my car, very helpful.
31 December 2021
Very satisfied when we collected our car it was absolutely spotless everyone was extremely helpful.
25 December 2021
Reliable service always in comfortable surroundings.
22 December 2021
It was serviced in a promptly and the waiting area was very clean and tidy
20 December 2021
Courteous and efficient service. Good level of courtesy car.
19 December 2021
A really good experience delivered by personable and professional people
19 December 2021
Everything was completed to a high standard and i'm confident in knowing my vechile will be looked after when i leave it for servicing.
03 January 2022
Very helpful staff made the trade in and purchase of a new vehicle extremely enjoyable. New vehicle was immaculate and the staff were very helpful. Key features of the car were clearly explained during the handover.