OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
153 ratings and 65 comments received in the last 90 days.
06 February 2022
Again all down to Kim
25 January 2022
I received an excellent service from Halliwell Jones ( North Wales). The whole experience from the moment I placed order to the delivery of my car was an exceptional service. They kept kept me informed throughout the process.
11 January 2022
Very satisfied
11 January 2022
Everything was very smooth and Lee Jones was exceptional.
03 January 2022
Very helpful staff made the trade in and purchase of a new vehicle extremely enjoyable. New vehicle was immaculate and the staff were very helpful. Key features of the car were clearly explained during the handover.
10 December 2021
Good pre-sales information and updates.
09 December 2021
I was fully aware of everything to determine the sale of my vehicle, my experience was nothing but positive whilst attending the showroom and I was was fully updated throughout the process even when attending to receive my vehicle.
20 February 2022
Exellent. Very polite staff.
20 February 2022
Good communication, friendly staff, efficient service
16 February 2022
Courteous & friendly staff,excellent courtesy car provided and my requests properly dealt with.
14 February 2022
Went in for MOT this was carried out in a timely manner that was convenient for me.
08 February 2022
Easy to deal with. Good communication. Helpful.
08 February 2022
The vehicle check was positive and advise given as to the way forward
07 February 2022
Good service and helpfull staff
06 February 2022
Car was in for a recall but got a full check over which was a really good service with professional feedback including video report
06 February 2022
Reception staff were ready with necessary paper work for completion, work carried out in time specified
04 February 2022
Excellent service thanks
08 February 2022
I would just like to say that Kim Davies who was brilliant - keeping us up to date from ordering the car until it arrived.